FAQs

Ordering:

• How do i place an order?
  • Browse our categories, select your desired items, add them to your cart, and proceed to checkout.
• Can I modify my order after placing it?
  • Yes, you can modify your order within 1 hour of placing it by contacting our customer service.

Shipping:

• What are the shipping options?
  • We offer standard, express, and next-day delivery. Shipping times and costs vary based on your location.
• How can i track my shipment?
  • Once your order is shipped, you will receive a tracking number via email.

Returns:

• What is the return policy? 
  • You can return items within 30 days of receipt for a full refund or exchange. Items must be in original condition.
• How do i initiate a return?
  • Contact our customer service with your order number and reason for return. We will provide you with return instructions.

Account Management:

• How do I create an account? 
  • Click on the "Sign Up" button at the top of the page, and fill in your details to create an account.
• I forgot my password, what should I do?
  • Click on "Forgot Password" on the login page and follow the instructions to reset your password. For further assistance, please contact our Customer Service.